Wednesday, 29 November 2017

Beware the 070 phone number scammers

Image courtesy of Stuart Miles @freedigitalphotos
Yes, this old chestnut is raising it's ugly head again.

It is seriously NOT the time of seasonal goodwill for everyone and there are many desperate scammers working their hardest to pull the wool over your eyes and rip you off.

The main business types that are targeted are garages, hotels, financial advisors and estate agents. 

Hoping that you will mistake the 070 number for a mobile number, once you dial this personal number, you'll be persuaded to stay on the line for as long as they can keep you there.  You will, of course, be trying your hardest to be helpful to the caller, answering all their questions and repeating information they didn't quite get!  All this leads up to a massive bill (using a mobile just adds to it - up to £1.50 per minute) as the idea is for the perpetrator to make money from the call charges.

Cleverly, the scam has evolved to another level and you may be asked to join in a "conference call."  This means another of their colleagues enters the call and when you have finished and hang up, they don't and therefore call charges are clocking up for as long as possible.  Horrendous in some cases.

At this time of the year, there can be staff changes to cope with additional business and holidays, so it just means you will need to ensure all your staff are aware of this hoax.

Read the full article by In Touch Now

The Merlin Team

Friday, 17 November 2017

Is your CCTV GDPR compliant?

The new  General Data Protection Regulations (GDPR)  come into full force in May 2018 and every business will need to be ready.

Here is an overview from the Information Commissioners Office

As providers of CCTV systems,  Merlin would like to draw your attention to the regulations that cover the collection of visual data and remind you of your liability under these regulations and the current Data Protection Act requirements.   

Having a good understanding of these regulations and implementing a GDPR impact assessment will help identify security risks so that these can be addressed.  This will lessen your risk of a breach (and being fined) under GDPR  data protection and privacy requirements.

It is therefore important that you assess your CCTV system now, along with the rest of your company's IT.  Data privacy applies to public and private CCTV so, whether you have a single camera monitoring your home or a larger system monitoring your business, or for any situation, you need to be aware that you could be committing a breach of data protection rules.  

We attach a link to a paper by Andrew Charlesworth - Reader in IT Law, University of Bristol which summarises; the evolution of Data Protection, what the key principles are and how you will be affected under the latest major changes.  

And for guidance, we attach the ICO Data Protection Code of Practice for Surveillance Cameras and Personal Information

The  Merlin Team