Do you expect your phone system to last forever?
If you do, then take a reality check.
This applies if you still have a traditional PBX with ISDN lines. Its lifespan will be diminishing on a daily basis and it could well be obsolete now.
Many telecom providers are letting their clients know that they won't be able to service or maintain these older systems in the future.
You may be thinking "if it ain't broke - no need to fix it" but picture the scenario:- suddenly you can't make or receive calls. So, you call your provider, they come out and tell you they can't fix the system.
No spare parts. It's dead. Sorry.
With your business at a total standstill, what are your options? Well, obviously you'll have to act fast and make the decision to buy a new one.
Suddenly, you are thrown into a blind panic and no doubt will not have enough time to make a considered purchase. Budget may not come into it, you need a system up and running NOW. You will go for the quickest option and quite probably make the wrong decision for your business.
The lesson here is forward planning.
Create some time now, to check your system. Ask your provider whether you can opt into a maintenance agreement and if so, how long for. Do some research. Technology is changing at a phenomenal pace. Now really is the perfect opportunity to think ahead, and plan to futureproof your business.
Consider all your options, get some impartial advice and weigh up the pros and cons.
So, to sum up. Don't think your system will last forever - have some foresight and get planning for the future.
Call The Merlin Team