One of our clients, Gungho Marketing, based in deepest Dorset, are a company on a mission.

Certainly very impressive.
Using a different approach to other telesales and telemarketers, Gungho have a formula that really works and the link below gives insight into their success.
http://www.gunghomarketing.co.uk/how-do-you-score-your-cold-callers/
Having a full call reporting capability annexed to their phone system really assists in so many ways.
Recording and monitoring calls the agents make, really helps with quality control. Consistently monitoring call recordings, ensures that training needs are met, in order to maximise every prospect called.
Collecting call data from the system and publishing this on a daily basis helps to keep everyone on track with call volumes.
We are enormously pleased to be part of Gungho Marketing's success.
The Merlin Team
08008778810
www.merlin-telecom.co.uk
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