Tuesday, 6 January 2015

BT worst provider among broadband services in UK?

This may not come as any surprise...........

A recent article from Mobile Choice highlights the findings of a survey by Ofcom which show BT emerging as the worst performer among broadband services in the UK.

BT's customer satisfaction ratings dipped on broadband speed issues and customers not being happy with their broadband packages.  Customer satisfaction ratings on landlines also dipped in 2014 compared with 2013.

For full article see http://www.mobilechoiceuk.com/News/31774/bt-tanks-in-uk-broadband-csat-survey.aspx#.VKu7niusVik

We would love to hear from you with your customer service stories, good or bad! 

No comments:

Post a comment