Wednesday, 30 April 2014

New to VoIP? Here’s How it Makes Disaster Recovery Easy

We all pretty much think “it wont happen to me”, but when a disaster strikes - it can result in systems and communications failures, or network outages that affect part or all of a business's  resources.

Even severe weather phenomena have been known to cause power problems for facilities. What would you if this happened and suddenly shutdown your organisation? Or you had no access and use of data files on a PC, and/or a congestion of message traffic piling up in a network?

Do you have a plan that provides for recovery and restoration of data and systems?

Knowing that catastrophic events associated with flooding or extreme weather conditions can overwhelm communications grids and occur at any time, it makes sense to have a smart disaster preparedness plan, which includes a VoIP system. In such cases, having a disaster recovery plan (DRP) or back up-plan in place for IT-related infrastructure recovery, can really make the difference.

Having a backup solution ensures continuation of operations. Even power protection (to keep data and applications running smoothly) should really be part of that planning process.

Migrating to a Hosted VoIP-based system is usually extremely beneficial to a workplace for supporting converged or unified communications. Having a well-defined disaster recovery service with your service vendor can minimise system downtime and provide automatic recovery by automatically transferring over to another server. To facilitate recovery, the VoIP equipment carrier maintains backup copies of the system and database in secure areas. Not only are service providers able to ensure business continuity while another’s system is being recovered, their VoIP services can also help protect against threats from outside and inside the organisation as well.

It can be very easy to set up a DRP which then gives you complete peace of mind in the event of  something untoward happening.

Not only does VoIP provide DRP, but it signifies for businesses cheaper calling costs; provide for flexible working with employees being able to work from home, if they like, with colleagues being able to contact each other and share information and instructions even after disaster strikes.

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