The technology is there not just to save pennies but in these hard times it is about working smarter, being agile and doing more with less. So with the advances being made in Voice over IP (VoIP) telephony it is now not just cases of looking at cost savings that can be made on calls but at the features that come with a phone solution that traditional providers bolt on substantial premiums for if you want to use them.
The decision to switch to VoIP telephony is not a hard one to make, as the cost savings are well known. The main problem choosing a system is which one of the many suppliers do you choose and how do you go about it?
To answer these questions there are some basic points to consider when putting together your list of potential suppliers?
Some basic points to consider are:
How easy is the system to set-up?
- Ease of use/installation should be a major consideration particularly if you are going to provide a level of internal support.
- How easy the system to set up and how easy is it to administer.
Many providers offer a simple ‘plug and play’ solution that is quick to configure and roll out by your own staff. Most VoIP systems are highly scalable, starting with a single user through to multi-site and multi user solutions. System flexibility is of paramount importance so that as you grow your phone system grows with you.