Monday, 16 May 2011

Ofcom: Consumer Protection Test for telephone number allocation

Ofcom has introduced new restrictions on the way that telephone numbers are issued to communications providers to ensure the best use of numbers and to better protect consumers from scams, fraud and other forms of abuse. A test has been incorporated into the process for allocating numbers to communications providers known as the Consumer Protection Test for telephone number allocation (‘the CPT’).

The Consumer Protection Test for telephone number allocation focuses on communications providers which have used numbers to cause serious or repeated harm to consumers. 

Ofcom will not allocate 070 personal numbers, 0871/2/3 special service higher rate numbers and 09 premium rate numbers to anyone who appears on either of two lists and Ofcom strongly encourages all providers that assign telephone numbers to others to take best use of numbers and consumer protection into account and to refer to the following two lists when making assignment decisions.

For more information on the CPT and check the Consumer Protection Test Number Refusal List, visit Ofcoms website: Consumer Protection Test for telephone number allocation

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